{"id":2134,"date":"2025-10-21T08:06:54","date_gmt":"2025-10-21T08:06:54","guid":{"rendered":"https:\/\/pixai.art\/articles\/?p=2134"},"modified":"2025-12-05T08:50:45","modified_gmt":"2025-12-05T08:50:45","slug":"payment-faq","status":"publish","type":"post","link":"https:\/\/pixai.art\/articles\/en\/payment-faq\/","title":{"rendered":"Payment FAQ"},"content":{"rendered":"\n

Welcome to PixAI! This FAQ covers common questions about membership subscriptions<\/strong> and credit pack purchases<\/strong>, including payment methods, upgrades\/downgrades, billing, receipts, and refunds. If you don\u2019t see your issue here, please contact our Support team at PixAI Feedback<\/a>.<\/p>\n\n\n\n

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About Membership<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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View Plans<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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<\/span>Payment Methods & Where Charges Come From<\/h2>\n\n\n\n

Q1. Which payment methods are supported on the Web?<\/strong><\/p>\n\n\n\n

A.Visa, Mastercard, PayPay<\/strong> and Google Pay<\/strong> are supported on the PixAI website.<\/p>\n\n\n\n

Q2. Which payment methods are supported in the mobile app?<\/strong><\/p>\n\n\n\n

A.<\/strong> Payments are handled by the App Store (iOS)<\/strong> or Google Play (Android)<\/strong>. The store bills you using the payment method set on your Apple or Google account.<\/p>\n\n\n\n

Q3. Why do Web and App prices differ?<\/strong><\/p>\n\n\n\n

A.<\/strong> App store platform fees can make App prices slightly higher<\/strong> than Web prices.<\/p>\n<\/div>\n\n\n\n

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<\/span>Managing Where You Subscribed (Web vs App)<\/h2>\n\n\n\n

Q4. How do I know where to manage my plan?<\/strong><\/p>\n\n\n\n

A.<\/strong> Manage your plan on the same platform<\/strong> where you originally subscribed:<\/p>\n\n\n\n