📢 Important Update: High Priority Credit Calculation Fix

Dear PixAI Community,

We discovered a bug in our credit system when looking into the recent traffic congestion in high priority tasks. In certain rare cases, selecting High Priority costs less than the intended 1000-credit fee.

• A small number of users found and repeatedly used this loophole.

• This caused unfairness: High Priority queues were significantly delayed because of those who exploit this bug, slowing down High Priority jobs for normal users. To be more clear, those who are exploiting this loophole have caused damage to the experience of others.

  To ensure fairness for everyone, we will fix this bug on September 20.

After the fix:

• High Priority will always correctly add +1000 credits.
• For normal users who weren’t exploiting the bug, nothing changes—High Priority has always been designed to cost 1000 credits more than the same Low Priority task.
• Only those who rely on the loophole will notice a difference.

A message to this small group of users: Please stop exploiting the loophole before the fix. We will be conducting a round of further investigation after the fix and we may take measures against those who repeatedly exploit the loophole despite a clear warning.

We believe this fix is essential to protecting fairness in the High Priority queue. Thank you for your understanding and support.

Sincerely,

The PixAI Team