📢 Security Notice: Be Alert for Potential Phishing Attempts

Dear PixAI Community,

Following the recent platform disruptions, we want to remind everyone to stay alert for possible phishing emails in the coming days. Some attackers might send fake emails pretending to be PixAI to trick you into sharing information or taking unsafe actions. Please review the guidance below to protect your account:

How PixAI Uses Email

PixAI will not reach out to users via email for private 1:1 communication or account handling. We only send emails in the following cases:

• System emails related to email verification
• Newsletter / product updates

We will NEVER ask you to:

• Tell us your password or verification codes.
• Download or install any software.
• Send money privately or pay outside our website.
• Click a link because of a "sudden account problem."

If an email asks you to take "urgent action" or give private information, it is likely a scam.

Not Sure if a Message Is Legitimate?

If you receive a suspicious message and are unsure of its authenticity, do not click any links or respond. Please contact PixAI Support through our Feedback page. Our support team will help verify the message and assist you promptly.

PixAI takes the security of your account and data very seriously. We are continuously strengthening our protective measures and monitoring suspicious activity to safeguard our community.

Thank you for helping us keep PixAI safe.

The PixAI Team